Business Solutions Specialist

7 days ago


Chennai, Tamil Nadu, India beBeeCRM Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Job Opportunity: CRM Expert

We are seeking a skilled CRM Expert to join our team.

The ideal candidate will have extensive experience as a Salesforce Developer, with a strong focus on Sales and Service Cloud and migrating legacy systems to Salesforce.

Awarded the title of CRM Expert, you will be responsible for project management and digitalization in the commercial area, creating a book of requirements document according to business needs, and supporting business teams to define and describe exact needs.

You will prepare requests for proposals, manage vendor technical answers, and organize workshops. Additionally, you will perform gap analysis between requirements and solutions, design and document business processes, and align business processes across agencies.

Key responsibilities include managing delivery teams in developing and implementing applications, collaborating with technical demand teams and business change managers, preparing key user training, and ensuring smooth roll-out of applications.

All activities must be handled in compliance with IT General Compliance rules and SOX rules applied in the ArcelorMittal group.



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