Analytics Operations and Programs Director

2 weeks ago


Bengaluru, Karnataka, India myGwork Full time

This role is a critical one within the AOP team, responsible for leading analytics efforts for Last-mile (LM) and Ship-with-Amazon (SWA) Operations. As an expert in data-driven decision making, you will be entrusted with developing business-critical BI and analytics solutions for ROW Operations.

The primary objective of this role is to provide visibility on Operations performance and enable data-driven decisions through developing reporting capabilities, analytics tools, and authoritative datasets on Operations performance. Additionally, you will drive BI Artefacts and Practice Standardization across ROW marketplaces.

A day in the life involves driving parity across marketplaces, standardizing and centralizing development of capabilities to scale support non-linearly. You will lead a team of ~20 members spread across India, Dubai, and Mexico locations, deciding the right mix of job roles and locations considering HC costs and outcomes. Key responsibilities include:

  • Enabling Operations teams meet their respective S-team/VP goals and charters
  • Sharing business-leading insights and prescriptive actions to build trust with Operations teams
  • Owning business critical reporting, launching new programs/features/products, building capabilities that benchmark and improve operations performance
  • Driving BI Engineering standards and practice for scaling support non-linearly

To succeed in this role, you must have experience managing analytics, data science or technology teams, with a product or insight focus. You should also have experience hiring and leading high-performance teams, effective engagement with Sr.Leadership (Director and above), and knowledge of AWS data warehouse and reporting technologies like Redshift, Athena, S3, etc.

The estimated salary range for this role is $180,000 - $250,000 per annum, depending on your level of experience and qualifications. If you are passionate about data-driven decision making and leadership, we encourage you to apply for this exciting opportunity.



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