SLA Manager

2 weeks ago


Jamnagar, Gujarat, India beBeeSlamanager Full time ₹ 18,00,000 - ₹ 24,00,000
SLA Management Professional

The ideal candidate will possess extensive experience in service level agreement management, with a strong foundation in legal documentation and data protection principles.

Key responsibilities include coordinating SLA issuance, managing signatures, ensuring that legal documents align with project deliverables, and developing performance metrics for SLA effectiveness.

This role involves collaboration with internal stakeholders, project managers, beneficiaries, providers, and legal/compliance teams to ensure seamless SLA governance.

To excel in this position, the candidate should have exceptional organizational skills, excellent communication abilities, and a strong understanding of compliance regulations.

A successful SLA manager must be able to prioritize tasks efficiently, manage multiple projects simultaneously, and maintain accurate records.

In addition to technical expertise, the ideal candidate should possess a customer-centric mindset, with a focus on delivering high-quality services that meet or exceed expectations.

The SLA manager will work closely with cross-functional teams to develop and implement effective SLA strategies, ensuring alignment with business objectives.

Ultimately, the goal of this role is to drive business growth by establishing strong relationships with clients, streamlining processes, and ensuring compliance with regulatory requirements.

By joining our organization, you will have the opportunity to make a meaningful contribution to our success and advance your career in a dynamic and supportive environment.



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