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Senior Process Improvement Specialist

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Business Systems Analyst Role

We are seeking a skilled Business Systems Analyst to support our team in Jaipur, India. The successful candidate will be responsible for conducting business process analysis, gathering and documenting user requirements, and collaborating with cross-functional teams.

Key Responsibilities :

  • Conduct in-depth analysis of business processes and user needs, facilitating workshops and interviews to elicit comprehensive requirements.
  • Translate gathered business requirements into clear, concise, and actionable technical specifications, functional requirements documents, user stories, and use cases for development teams.
  • Act as a key liaison between business users, technical developers, QA testers, and project managers, ensuring mutual understanding and alignment.
  • Identify opportunities for process optimization and system enhancements, contributing to more efficient and effective solutions.
  • Assist in analyzing data to identify trends, derive insights, and support decision making, potentially generating basic reports.
  • Support the Quality Assurance (QA) team during testing phases, clarifying requirements and assisting in user acceptance testing (UAT).
  • Contribute to project planning, tracking, and reporting, ensuring tasks are on schedule and aligned with project goals.

Requirements :

  • 2-3 years of professional experience as a Business Analyst or in a similar role within an IT/software environment.
  • Strong understanding of software development lifecycle (SDLC) and methodologies (e.g., Agile Scrum, Waterfall).
  • Proven experience in user requirements analysis and documentation.
  • Ability to translate business needs into technical specifications for development teams.
  • Familiarity with database concepts (e.g., understanding of SQL queries for data retrieval).
  • Basic understanding of API concepts and how systems integrate.
  • Proficiency in creating flowcharts, wireframes, and process diagrams.
  • Experience with project management tools (e.g., Jira, Confluence, Trello) is a plus.
  • Excellent communication skills, both written and verbal, for interacting with diverse stakeholders.
  • Strong problem-solving and analytical abilities, with keen attention to detail.
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.