
Senior IT Project Coordinator
2 days ago
JIRA administrators are responsible for managing and configuring JIRA environments to support project tracking issue management and agile workflows. They ensure the smooth operation of these systems by setting up and maintaining JIRA projects, workflows, permissions, and custom fields.
Some key responsibilities of a JIRA administrator include:
- System Configuration Maintenance
Configuring JIRA projects involves setting up workflows, permissions, and custom fields. This requires strong organizational skills and attention to detail.
Another important task is administering JIRA user accounts and groups. This involves creating and managing user roles, permissions, and access levels.
Ensuring integration with tools like PowerBI, Python, and Jenkins for reporting and automation is also crucial.
- Workflow Issue Management
Create and manage issue types, screens, and field configurations. Implement and maintain custom workflows tailored to project needs.
This role also involves tracking and managing review cycles using JIRA for various stages such as Supervisor Review, SME Review, DRA Review, and Author Rework.
- Automation Scripting
Configure automation rules for notifications, transitions, and field updates.
Use scripting tools and plugins to enhance JIRA functionality. An example of this is integrating Jenkins for JIRA logging and automated test result uploads.
- Reporting Dashboards
Develop dashboards and reports for stakeholders using JIRA and integrated tools.
Export and analyse EPIC-level data for planning and implementation tracking.
- User Support Training
Provide support to users on JIRA usage and best practices.
Conduct training sessions and create help documentation.
The ideal candidate will possess excellent analytical and problem-solving skills, along with strong communication and interpersonal skills.
Mandatory Skills : PowerBI, Tableau, UML diagrams, M365 Suites of Products, Design Thinking And Ideation Workshops, Jira Service Desk, Agile (Value-Driven Delivery)
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