Client Success Strategist

2 days ago

Palakkad, Kerala, India beBeeStrategist Full time ₹ 10,00,000 - ₹ 18,00,000
Job Overview:

We are seeking a highly skilled client servicing professional to deliver exceptional results and drive business growth.

The ideal candidate will possess excellent communication skills, be proactive, and have the ability to build strong relationships with clients.

  • Key Responsibilities:
  • Act as the primary point of contact between our organization and assigned clients.
  • Understand client briefs and develop aligned strategies to meet their needs.
  • Present ideas and campaign strategies to clients, obtain necessary approvals, and finalize the approach for execution.
  • Build and nurture long-term client relationships by delivering consistent, high-quality service.
  • Effectively communicate client feedback to internal teams and ensure revisions are implemented as needed.
  • Track competitor brands and identify market trends to inform strategy.
  • Identify opportunities to upsell and cross-sell existing accounts.
  • Social Media Strategy & Campaign Execution:
  • Develop data-driven social media strategies aligned with client goals and brand positioning.
  • Design, manage, and optimize paid social media campaigns that support broader marketing objectives.
  • Collaborate with creative, media, digital, and production teams to ensure campaign delivery meets client expectations.
  • Monitor social media trends, tools, and best practices to keep strategies fresh and competitive.
  • Participate in ideation, brainstorming sessions, and campaign strategy discussions.
  • Client Coordination – Shoots & Other Services:
  • Manage all aspects of client communication and coordination beyond social media.
  • Liaise between clients and creative/media/production teams to ensure clarity and alignment.
  • Coordinate pre-production and post-production requirements for brand shoots and ensure timely delivery.
  • Track deliverables across service lines, maintain timelines, and manage expectations.
  • Content Planning & Performance Analysis:
  • Plan and maintain content calendars aligned with marketing initiatives and brand narratives.
  • Monitor, track, and analyze campaign performance across platforms using analytics tools.
  • Conduct competitive analysis and performance audits to uncover opportunities and inform future strategies.
  • Prepare campaign evaluation reports and provide actionable insights to clients.

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