Chat Support Representative

4 weeks ago


Mohali, Punjab, India arizers solutions Full time

Job Title: Chat Support Representative

About the Role:

We are seeking a highly skilled and experienced Chat Support Representative to join our team at Arizers Solutions. As a Chat Support Representative, you will be responsible for providing exceptional customer service to our clients through live chat, email, and phone support.

Responsibilities:

  • Resolve customer complaints and inquiries in a timely and professional manner
  • Use excellent communication skills to provide clear and concise support to customers
  • Assist with placing orders, refunds, or exchanges as needed
  • Create and maintain accurate records of customer interactions
  • Develop and maintain a thorough understanding of our products and services to provide informed support to customers

Requirements:

  • Excellent English language skills with a strong focus on customer service
  • Excellent knowledge of MS Office, MS Excel, and Google Sheets
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Self-motivated with a results-driven approach

What We Offer:

At Arizers Solutions, we offer a competitive salary and a comprehensive benefits package, including health insurance, retirement savings, and paid time off. We are committed to providing a positive and supportive work environment that fosters growth and development.



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