Escalation Resolution Expert

Job Title: Customer Experience & Escalations ManagerCompany Name: Elevate NowLocation: Bengaluru, KarnatakaEmployment Type: Full-timeWork Days: 6 days a week (4 days in office + 2 days WFH)About Us:We are a fast-growing medical weight loss company that is redefining health and wellness through a combination of medications, expert coaching, and fitness...

A successful De-escalation Agent will possess excellent communication skills, be proactive in identifying potential issues, and have strong stakeholder management skills.They will also have prior experience managing escalations and previous experience or understanding of insurance and health claims is an advantage.Key Responsibilities:De-escalating customer...

Key Responsibilities:Escalation Management: Be on top of all user escalations, ensuring a structured escalation process and timely resolution of tickets.Customer Feedback & NPS Management: Monitor NPS closely, collect customer feedback, derive insights, and collaborate with stakeholders to address operational or experience-related challenges.Operational...

Crisis Management Team MemberThe Escalation Specialist will be a key member of the Amazon Global Security Operations Centre team, responsible for mitigating security and operational risks to our associates, physical assets, and brand. This role involves working directly with customers, law enforcement, delivery associates, and operations to navigate and...

About the Role: As a Customer Escalation Manager at Harman, you will be responsible for handling customer escalations via email and phone calls, while also documenting escalation emails. This role requires excellent written and verbal communication skills, as well as the ability to work in a team environment.

We are redefining health and wellness through a combination of medications, expert coaching, and fitness consultations at Elevate Now.We are seeking a highly driven Customer Success Manager who thrives in a dynamic, high-growth environment. This role requires strong leadership, problem-solving, and execution skills to ensure an exceptional customer...

About the Role:We are seeking a highly skilled IT Service Resolution Expert to join our team. As an Incident Manager, you will be responsible for overseeing the incident management process, ensuring incidents are efficiently handled, tracked, and resolved in a timely manner.Main Responsibilities:Incident management process oversightCross-functional team...

Job Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The...

Job Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The...

About the RoleAs a Risk Manager II, you will be a global subject matter expert in handling abuse-related escalations, including high-severity and Public Relations (PR) cases. You will lead investigations, provide high-judgment resolutions, and deliver concise summaries to senior leaders. Your role includes driving initiatives to eliminate root causes of...

Job Title: Escalation Manager Department: Customer Service / Operations Location: Job Summary: We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our team. The Escalation Manager will play a critical role in managing and resolving high-priority customer escalations...

Job Details: Job Title: Dispute Resolution ExpertLocation: NationwideExperience: 3 to 6 YearsJob Summary:We are seeking a seasoned Dispute Resolution Expert to lead the effective and timely resolution of delinquent and chronic cases by executing various legal actions in line with our Collection & Litigation policy.Key Responsibilities:

Job Overview: As a Customer Success Manager at Elevate Now, you will take ownership of escalations, drive operational excellence, and manage customer success initiatives from start to finish. You will be responsible for overseeing key operational tasks such as blood test scheduling and doctor consultation bookings by effectively managing a team of dedicated...

Job Summary:We are seeking a Global Account Resolution Expert to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our global customer base.Your Key Responsibilities:Resolve complex customer issues and complaints in a timely and professional mannerWork closely with the...

Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Microsoft. In this role, you will be responsible for investigating and resolving customer technical issues, developing your technical and professional skills, and contributing to Microsoft product improvements.Key Responsibilities• Investigate and resolve customer...

Why Join Our Team?As a Front-Line Resolution Expert at Zevas Communications, you will have the opportunity to make a real difference in the lives of our customers. With a strong focus on customer satisfaction and employee development, we offer a dynamic and supportive work environment that fosters growth and success.Job Duties:Front-line customer...

Job OverviewWe're seeking an experienced Escalation Manager to join our Global Customer Support team. As a key member of our support operations, you'll be responsible for managing customer escalations within a technical support environment with 24x7 coverage.Your primary focus will be on engaging with customers on escalated support issues or important...

As an Analytical Resolution Expert at Qlik, you will be responsible for analyzing complex customer data to identify trends and areas for improvement. You will also collaborate with cross-functional teams to develop and implement strategies to enhance the customer experience.About the RoleThis is an exciting opportunity to join a dynamic and growing company...

About the Role:We are looking for a skilled Investigation and Resolution Expert to join our team. As an Investigation Specialist, you will play a critical role in managing daily operational aspects that support both our Merchant and Customer experience. Your primary responsibility will be to investigate and resolve issues related to Seller Reimbursements,...

We are seeking a highly skilled and experienced HR professional to join our organization as an HR Shared Services Escalation and Integration Lead . In this critical role, you will be responsible for overseeing the escalation process and providing support for system integrations. This roll will partner heavily across the HR Shared Services team and the HR...