Enterprise IT Management Leader

2 days ago

Bengaluru, Karnataka, India beBeeEnterprise Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

Job Title: Enterprise IT Management Leader

Role Overview:

We are seeking a seasoned professional with extensive experience in managing enterprise-wide IT infrastructure, service availability, and operational excellence.

The successful candidate will oversee IT operations, monitor systems performance, ensure compliance with governance frameworks, and drive efficiency through automation and best practices.

Main Responsibilities:

  • Managed IT infrastructure operations, including servers, networks, storage, and cloud environments.
  • Led incident, problem, change, and event management processes aligned with ITIL frameworks.
  • Utilized ITOM platforms to monitor and optimize system performance.
  • Safeguarded system availability, capacity planning, disaster recovery readiness, and business continuity.
  • Developed and implemented operational dashboards, KPIs, and compliance reports.
  • Automated recurring operational tasks to enhance efficiency and minimize downtime.
  • Collaborated with security, applications, and business teams to ensure resilient IT services.
  • Analyzed critical incidents and implemented corrective actions.
  • Mentored junior staff on ITOM practices, tools, and governance.
  • Driven continual improvement initiatives within IT operations to align with organizational strategy.

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