
Strategic Process Improvement Specialist
5 hours ago
Key Responsibilities:
- Analyze and comprehend business needs, objectives, and challenges
- Gather, document, and prioritize business requirements and functional needs
- Develop and maintain detailed process models and workflows
- Conduct systems analysis to identify effective solutions
- Collaborate with stakeholders, developers, and project managers to translate business requirements into technical specifications
- Lead a team of analysts or coordinate efforts across departments to meet project deadlines
- Ensure proposed solutions meet both technical and business expectations
- Identify opportunities for business process improvement through automation or system enhancements
- Support user acceptance testing (UAT) and change management initiatives
Qualifications & Requirements:
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field
- 5+ years of proven experience as a Business Analyst, preferably in the IT services industry
- Demonstrated experience in systems analysis, process modeling, and requirement gathering
- Experience leading or mentoring teams
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Detail-oriented with the ability to work independently and collaboratively
- Experience working with software development teams or on technology-driven projects
- Proficiency with tools such as Microsoft Visio, JIRA, Confluence, or similar platforms
- Candidates based in or willing to relocate to Ahmedabad are preferred
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