ITSM Expert
6 days ago
Key Responsibilities
- Develop and customize software applications using best practice web programming techniques.
- Provide administration, application development, integration with other IT services, maintenance, and technical support.
- Analyze business requirements to propose sustainable solutions in ServiceNow.
- Coordinate and solve complex technical data and transformation issues.
Requirements
- 3-5 years of experience in ServiceNow Applications development or Product implementation.
- Expert in Service Now administration, configuration, and development (ITSM, CMDB, KB experience required).
- Expert in developing ServiceNow Business Rules, including UI Actions, Scheduled Jobs, ServiceNow client and server-side scripting.
- Working experience with ServiceNow modules like PPM, CSM, ITOM, ITBM, ITSM is an added advantage.
- Responsible for the technical specification and implementation of the ServiceNow integration with 3rd party tools/systems.
- Expertise Web Services integrations (SOAP, REST), Scripted REST API's.
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