Cyber Infrastructure Support Associate
1 month ago
We are seeking a skilled Cyber Butler to provide L0 support for Jio CPE infrastructure in hotels.
The ideal candidate will have excellent communication skills and be well-groomed as per hospitality industry standards.
Key Responsibilities:
Technical Support:
- L0 Support for Jio CPE infra in Hotel
- L0 Support for Resident, Non-Resident Guests & Belvedere
- L0 Support for Hotel Staff for Team Internet
- Wi-Fi assistance for Events/Conferences
- First point of contact for Troubleshooting WiFi network related Incidents
- Escort Field/Jio engineers during incident/Project Work
- Ensure Periodic Wi-Fi Audits for Guest Rooms
Qualification and Work Experience:
- Qualification: B.Sc. / BE / B Tech
- Work experience: 1-3 Years
- CCNA trained Preferred
- Excellent communications skill to handle premium users
- Promptness and Discipline
- Excellent interpersonal and communication skills
- Well Groomed as per Hospitality industry standard
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