
Sales Operations Manager
2 days ago
Job Summary:
We are seeking an experienced Team Leader Sales - Closing (Real Estate) professional to lead and manage a high-performing team of closing managers. The ideal candidate will have a proven track record of delivering high-value closures, managing sales teams, and driving revenue growth.
Key Responsibilities:
- Lead and manage the on-site team of closing managers, setting daily goals, monitoring progress, and improving sales effectiveness through coaching and reviews
- Handle and convert warm and hot walk-ins, build rapport, address objections, and pitch offerings with precision and emotional intelligence
- Maintain in-depth knowledge of project pricing, unit availability, promotional offers, buyer objections, and negotiation levers
- Drive daily adherence to SOPs from welcoming prospects to structured tours, documentation, CRM updates, and closure workflows
- Facilitate upsell conversations promote higher floors, premium views, clubhouse upgrades, or add-on parking in line with buyer profiles
- Train the team on pitch structure, pricing articulation, objection handling, and negotiation techniques
- Track visitor patterns, buyer questions, and conversion blockers and recommend tactical interventions to improve performance
- Provide real-time market feedback to central teams including competitor pricing, offers, and buyer sentiment
- Ensure key post-sale touchpoints are managed hand-holding high-value customers for feedback, referrals, and cross-sell opportunities
- Audit, process feedback, set charters and clear SOPs for the closing team, in conjunction with marketing and strategy heads
Qualification Requirements:
- MBA or equivalent postgraduate qualification
- 8-10 years of experience in front-end sales prior real estate exposure preferred
- Demonstrated success in managing sales teams and delivering high-value closures
- Familiarity with premium homebuyers and high-touch engagement environments
- Experience in Tier 1 real estate companies will be a strong advantage
Core Competencies:
- Strong people management skills with a hands-on leadership style
- High confidence, emotional intelligence, and clarity in communication
- Deep understanding of buyer motivations and objection-handling frameworks
- Ability to balance field execution with team oversight and internal coordination
- Resilient, energetic, and goal-oriented thrives in a high-intensity sales environment
What We Offer:
Competitive compensation package opportunity for professional growth and development
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