Optimization Specialist – Peer Review Expert

2 weeks ago

Delhi, Delhi, India Sage India Full time

Job Purpose:

As the title suggests, this role is designed for an individual contributor who comes with specialized expertise in one or more critical aspects of Peer Review and brings optimization in the area they specialize in. Specializations may include expertise in areas such as continuous improvement, journal health enhancement, editorial skills, project management, training, and vendor deliverables.

Key Accountabilities:

The PR Optimization Specialist (PR OS) holds a broad range of responsibilities, from overseeing the peer review process for complex journals to mentoring trainees. They may also assume specialist roles comprising optimization of tasks like iThenticate or UADT specialist.

  1. The PR OS should possess the ability to streamline a journal's workflow, build relationships with editors, and, in essence, improve the overall health of the journal within a defined timeframe.
  2. Strong analytical and problem-solving skills are essential for the PR-Specialist. You should be adept at data analysis and trend identification to enhance the efficiency of the peer review process.
  3. PR OS is responsible for optimizing the journal workflows and settling new journals within the peer review team thereby ensuring smooth journal transition.
  4. Closely monitor manuscript progress as manuscripts move through the steps of the peer-review process.
  5. Collaborate effectively with global stakeholders and promptly bring up necessary challenges and opportunities for discussion.
  6. Troubleshoot and resolve concerns from Peer Review Team independently.
  7. Comprehend different journal workflows and work with the team members to refine the journal workflows.
  8. The PR OS is expected to be adaptable and flexible in their approach. At times, they may need to adjust or prioritize projects based on business needs.
  9. Optimize the existing processes like Manual Upload and Reviewer Selection Support.
  10. Test different automation tools and analyze their efficacy in the current process.
  11. Should assist with migration of manuscripts to ScholarOne on transition assignments.
  12. Should manage tasks, such as checking submitted manuscripts conforming to the journal workflow guidelines, inviting, assigning reviewers, and following up with editors, reviewers, and authors.
  13. Should work with a variety of stakeholders, including journal editors, reviewers, and Sage staff. This requires the ability to communicate effectively with people from different backgrounds and with different levels of knowledge.
  14. Contribute ideas and give feedback in a concise and productive way.
  15. Be available to provide support to peer review team members on select journals as needed and defined by supervisor.
  16. Engage in other activities, as needed, to achieve company and department goals.
  17. Provide support as back-up on tasks as assigned by the supervisor.

Productivity Standards:

Each individual journal will have pre-determined timelines for tasks, which you will be expected to meet or exceed. You will be required to adhere to the timelines assigned for different projects and assignments.

  • Workload management - You will be expected to handle the workload in compliance with your task list.
  • Respond to any email inquiries from journal editors, associate editors (if applicable), authors, reviewers, and other Sage staff within 24 hours of receipt.
  • Occasional correspondence with the support staff at ScholarOne may be necessary to troubleshoot issues within Sage Track.
  • Act as point of contact between the individual journal editors and Sage to communicate updates, information, and progress pertaining to the peer review process.
  • Communicate Editorial Board updates to the appropriate Sage Publishing Editor and Production Editor.
  • Review and improve existing dashboards to measure team performance.
  • Should maintain the Sage Track email templates and periodically run reports out of Sage Track.
  • Refer to and adhere to the Journal Editor's Guide for assigned journals.
  • Work on any special projects assigned by your supervisor.
  • Meet or exceed the productivity standards for the Optimization Specialist position.

Act as a Liaison Between Sage and Journal Editors:

Communicate in a professional and personable manner with editors, associate editors, authors, reviewers, and other Sage staff on any issues concerning their journal.

Problem solving on issues involving the journal as required.

This includes, but is not limited to, the following:

Project management skills - Participate in projects, committees, or task forces as assigned by departmental supervisor.

  1. Collaboration – Should be able to coordinate with stakeholders across US/UK offices independently.
  2. Problem solving: Optimization Specialist should be able to troubleshoot, suggest solutions to the challenges faced by the team while managing journals.
  3. Attention to detail: Optimization Specialist should be able to comprehend different journal workflows and conform to the checklist while managing journals tasks.
  4. Communication: Optimization Specialist should be able to communicate effectively with different stakeholders, including journal editors, reviewers, authors, and Sage staff.
  5. Time management: Optimization Specialist should be able to manage time to meet deadlines, prioritize tasks and work independently.
  6. Teamwork: Optimization Specialist should be able to collaborate with other team members, share information and contribute.
  7. Ability to change and adapt: Optimization Specialist should be able to learn new things with evolving process and changes in the industry.

Qualifications and Experience:

Bachelors Degree

2 years of relevant experience in Peer Review Process.

Sage is committed to Diversity and Inclusion and is an equal opportunities employer. We value individuality and therefore welcome all qualified applications from a diverse range of candidates.

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