Peer Review Optimization Expert

2 weeks ago


Delhi, Delhi, India Sage India Full time

About the Role:

We are seeking an experienced Peer Review Optimization Specialist to join our team at Sage India. In this role, you will be responsible for streamlining journal workflows, building relationships with editors, and improving the overall health of the journals within a defined timeframe.

Key Responsibilities:

  • Oversee the peer review process for complex journals and mentor trainees to enhance their skills and knowledge.
  • Assume specialist roles, such as optimization of tasks like iThenticate or UADT specialist, to improve the efficiency of the peer review process.
  • Streamline journal workflows, build relationships with editors, and improve the overall health of the journals within a defined timeframe.
  • Collaborate effectively with global stakeholders and promptly bring up necessary challenges and opportunities for discussion.
  • Troubleshoot and resolve concerns from the Peer Review Team independently.
  • Comprehend different journal workflows and work with the team members to refine the journal workflows.
  • Be adaptable and flexible in your approach, adjusting or prioritizing projects based on business needs.
  • Optimize existing processes like Manual Upload and Reviewer Selection Support.
  • Test different automation tools and analyze their efficacy in the current process.
  • Assist with migration of manuscripts to ScholarOne on transition assignments.
  • Manage tasks such as checking submitted manuscripts conforming to the journal workflow guidelines, inviting, assigning reviewers, and following up with editors, reviewers, and authors.
  • Work with various stakeholders, including journal editors, reviewers, and Sage staff, requiring effective communication and collaboration.
  • Contribute ideas and provide feedback in a concise and productive way.
  • Be available to provide support to peer review team members on select journals as needed and defined by the supervisor.
  • Engage in other activities as needed to achieve company and department goals.
  • Provide support as back-up on tasks assigned by the supervisor.

Productivity Standards:

  • Meet or exceed the productivity standards for the Optimization Specialist position.
  • Adhere to predetermined timelines for tasks and meet deadlines.
  • Handle workload in compliance with the task list and manage journal workload equivalent to 30% of PRA workload as defined in yearly WAP.
  • Respond to email inquiries from journal editors, associate editors (if applicable), authors, reviewers, and other Sage staff within 24 hours of receipt (excluding weekends and holidays only).
  • Occasionally correspond with the support staff at ScholarOne to troubleshoot issues within Sage Track.
  • Assist the journal editor and/or Sage staff with projects or initiatives as requested.
  • Act as a point of contact between individual journal editors and Sage to communicate updates, information, and progress pertaining to the peer review process.
  • Communicate Editorial Board updates to the appropriate Sage Publishing Editor and Production Editor.
  • Review and improve existing dashboards to measure team performance.
  • Maintain Sage Track email templates and periodically run reports out of Sage Track.
  • Refer to and adhere to the Journal Editor's Guide for assigned journals.
  • Work on special projects assigned by the supervisor.

Act as a Liaison Between Sage and Journal Editors:

Communicate in a professional and personable manner with editors, associate editors, authors, reviewers, and other Sage staff on any issues concerning their journal.

Problem solve on issues involving the journal as required.

Closely monitor manuscript progress as manuscripts move through the steps of the peer-review process.

Requirements:

This role requires:

Project management skills - Participate in projects, committees, or task forces as assigned by the departmental supervisor.

  • Collaboration - Should be able to coordinate with stakeholders across US/UK offices independently.
  • Problem solving: Optimization Specialist should be able to troubleshoot, suggest solutions to the challenges faced by the team while managing journals.
  • Attention to detail: Optimization Specialist should be able to comprehend different journal workflows and conform to the checklist while managing journals tasks.
  • Communication: Optimization Specialist should be able to communicate effectively with different stakeholders, including journal editors, reviewers, authors, and Sage staff.
  • Time management: Optimization Specialist should be able to manage time to meet deadlines, prioritize tasks, and work independently.
  • Teamwork: Optimization Specialist should be able to collaborate with other team members, share information, and contribute.
  • Ability to change and adapt: Optimization Specialist should be able to learn new things with evolving process and changes in the industry.

Qualifications and Experience:

Bachelor's Degree

2 years of relevant experience in Peer Review Process.

This position is open for both locations - Delhi / Dehradun in Hybrid work mode.

Sage is committed to Diversity and Inclusion and is an equal opportunities employer.

We value individuality and therefore welcome all qualified applications from a diverse range of candidates.

Suitable candidates can share their resume at manish.sonkar@sagepub.in.



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