Chief Revenue Performance Officer

2 days ago

Rajkot, Gujarat, India beBeeRevenue Full time US$ 12,00,000 - US$ 15,00,000
Director of Revenue Cycle Management

The Director of RCM will lead offshore billing operations, ensuring revenue cycle performance for U.S. healthcare clients.

  • Strategic leadership and operational oversight will be provided to drive collections, minimize denials, and mentor offshore teams.
Key ResponsibilitiesStrategic Leadership
  • Develop a vision for RCM operations in alignment with company growth and client expectations.
  • Define policies and workflows to optimize revenue cycle performance across specialties.
  • Partner with leadership to ensure client needs, compliance standards, and performance goals are met.
Operational Management
  • Oversee daily operations of the billing team in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting.
  • Implement audit frameworks to monitor accuracy, timeliness, and compliance.
  • Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends.
  • Ensure smooth onboarding of new clients into billing workflows.
People Leadership
  • Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth.
  • Build a performance-driven culture with clear KPIs and evaluation frameworks.
  • Drive recruitment, training, and upskilling initiatives to maintain high-quality output.
Client & Stakeholder Engagement
  • Act as a bridge between U.S. leadership and offshore teams to ensure clear communication and alignment.
  • Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives.
  • Proactively identify client risks and recommend process improvements.
Compliance & Process Improvement
  • Ensure adherence to U.S. healthcare billing regulations and HIPAA compliance.
  • Monitor industry trends and regulatory updates to update internal SOPs.
  • Leverage technology and automation tools to drive efficiency.

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