Site Operations Specialist
4 weeks ago
Key Responsibilities:
• Provide exceptional customer service through timely responses to customer calls, service calls, concrete calls, and dealer calls.
• Develop relationships with customers by attending house-warming ceremonies and conducting meets, masons meets, counter meets, end-user meets, and demonstration meets.
• Enhance the influence base through conversions from other brands by conducting comparative concrete trials and one-to-one meets and presentations.
• Visit factory RRDc sites to display cement and concrete used boards and develop market growth through market development, turnaround of weak markets, and compilation of influence profiles.
• Maintain customer databases and reports of visits to customers, providing after-sales service and conducting tests on concrete at sites, including slump cone tests, cube compressive strength tests, and rebound hammer tests.
Requirements:
• Ability to attend to customer queries and complaints in a professional and timely manner.
About Pulse HR Consultant:
Pulse HR Consultant is a leading provider of HR solutions, dedicated to delivering exceptional results for our clients. Our team of experts is passionate about helping organizations achieve their goals through effective HR strategies.
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