Global Customer Experience Specialist

3 days ago


Shillong, Meghalaya, India beBeeCustomerSupport Full time

Customer Service Representative Role

We are seeking a skilled Customer Service Representative to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through live chat and email support.

  • Key Responsibilities:
  • Provide real-time assistance to international customers via live chat, resolving queries and ensuring high levels of customer satisfaction.
  • Utilize excellent written English skills to communicate effectively with clients and provide accurate information.
  • Maintain up-to-date knowledge of products and services to offer informed support and resolve complex issues.

Requirements:

  • A minimum of 12th Pass, Diploma, or Graduate qualification.
  • Excellent written English skills and basic computer knowledge.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • Ongoing training and opportunities to enhance your skills and expertise.

About the Role:

  • This is an exciting opportunity to join our team and contribute to providing world-class customer service.
  • As a Customer Service Representative, you will play a critical role in building strong relationships with our international clients and driving business success.

Skills and Qualifications:

  • 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Excellent communication and interpersonal skills.


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