Infrastructure Architect

22 hours ago

Aligarh, Uttar Pradesh, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000

Job Title: Technical Operations Lead

We are seeking a highly skilled and experienced Technical Operations Lead to oversee and guide a team of technical professionals in a dynamic, 24x7 production environment. The ideal candidate will have a strong background in Linux system administration, incident management, production deployments, and cross-functional coordination.

This role demands a proactive leader who can manage escalations, ensure system uptime, and drive operational excellence.

Key Responsibilities:

  • Lead and mentor a team of technical operations engineers.
  • Guide the team in handling critical situations and high-severity incidents.
  • Manage and resolve L2/L3 technical issues, ensuring minimal downtime and quick resolution.
  • Handle customer escalations and coordinate with internal stakeholders for timely resolution.
  • Escalate critical issues through the appropriate hierarchical channels.
  • Collaborate with cross-functional teams including development, QA, and infrastructure.
  • Monitor systems using industry-standard tools and respond to alerts proactively.
  • Guide the team in performing production deployments, patching, and release management.
  • Maintain and troubleshoot On-premise server infrastructure.
  • Ensure adherence to operational processes and documentation standards.
  • Participate in 24x7 shift rotations and provide on-call support as needed.

Benefits:

The successful candidate will have the opportunity to work with a talented team, develop their skills, and contribute to the growth and success of the organization.

What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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