System Operations Specialist

4 days ago

Gulbarga, Karnataka, India beBeePerformance Full time ₹ 1,80,00,000 - ₹ 2,00,00,000

Job Role: System Performance Specialist

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Location: Kalaburagi, India

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Employment Type: Full-Time

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Key Responsibilities:

  • Monitor and maintain system performance through the analysis of Grafana dashboards and observability tools to detect failures and resolve performance issues.
  • Act as a primary incident response contact, initiating reports from automated alerts or participating in active incident channels.
  • Provide critical updates to customers and incident commanders during incidents, ensuring seamless communication throughout the lifecycle.
  • Interpret operational metrics, including Quantiles, P99, and Prometheus data, to assess system health and make informed decisions.
  • Manage and track permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with cross-functional teams to resolve issues efficiently and effectively.
  • Develop and maintain strong relationships with customers and stakeholders through effective communication and customer service.
  • Apply foundational knowledge of cloud platforms to support infrastructure monitoring and management.
  • Develop expertise on existing systems and processes quickly.

Required Skills:

  • System performance analysis and monitoring
  • Incident response and management
  • Communication and customer service
  • Operational metrics interpretation
  • Cloud platform knowledge
  • Infrastructure monitoring

Benefits:

  • Opportunity to work with a cutting-edge technology stack
  • Collaborative and dynamic work environment
  • Professional growth and development opportunities

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