Tech Support Specialist

4 days ago

Allahabad, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking a skilled technical support professional to join our team.

Luxoft has been engaged by a leading financial institution to provide expert-level technical assistance for the Smartstream cash management and liquidity activities.

  • Key Responsibilities:
    1. Provide timely and effective technical support for the underlying application, releases, and infrastructure.
    2. Collaborate closely with various teams, including unix, database, and application teams.
    3. Ensure seamless implementation of changes and releases in a coordinated manner.
    4. Work closely with neighboring technology and project teams to ensure smooth transitions.
    5. Document technical requirements and processes to capture configuration being performed.
  • Mandatory Skills:
    • Experience with vendor application 'Smartstream Cash Management (CMS) ver 4', Control Process Designer, Smart Schema, and Smartstream Records.
    • Excellent communication skills and ability to converse with diverse teams.
    • Familiarity with Change Requests, attending and representing on CAB, and weekend rollout of code changes.
    • Control M' application knowledge, jobs creation, administration, alerting, file move, file watchers, json, etc.
    • Oracle 19 SQL scripting and Oracle database concepts.
    • Linux shell scripting and support.
    • Ability to package up and manage configuration/code changes into releases and apply to production.
    • Jboss 8 server knowledge, configuration, and support, error log analysis, and WAR file deployment.
    • JMS Queue processing and principles.
    • GitHub software management and automated deployment via CI/CD pipeline.
  • Nice-to-Have Skills:
    • Proactive and self-starting individual with high levels of ownership and accountability.
    • Strong analytical skills with an ability to understand complex workflows.
    • Proven ability to organize and prioritize own workload and drive results.
    • Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions.
    • Strong problem-solving skills employing a logical approach.
    • The ability to collaborate and partner across the firm.

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