Wireless Network Operations Lead
2 weeks ago
Job Role Summary
As a Wireless Network Operations Lead at Airtel, you will be responsible for the operation and maintenance of our RAN network, ensuring high uptime of 2G/4G/5G sites. You will work closely with our Managed Services Partners, OEMs, and TOCOs to improve mobility operation KPIs.
Key Responsibilities
- Maintenance of BSC/RNC, augmentation, TRX capacity addition, and redundancy checks.
- Hygiene checks of 4G network, including zero-traffic cells, SDI/SDO, sync alarms, and packet loss.
- Operation & Maintenance of IBS sites, infrastructure upgrades, and PM at IBS sites.
- Restoration of locked or halted sites by coordinating with TOCOs.
- Timely resolution of customer complaints for key, major, and strategic accounts.
- CMO validation and sign-off with TOCO and partner.
- Bill validation of TOCO and vendors.
Requirements
- Work experience on transport, infrastructure, microwave links/CEN network/fiber connectivity.
- Sharp analytical skills and hands-on experience with MS Excel.
Opex Optimization and Cost Reduction
Timely resolution of alarms and operation hygiene tasks are essential in this role.
Process Implementation and Adherence
Smooth operation requires adherence to established processes.
Customer Network Experience
Maintaining customer network experience is crucial in this role.
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