Unlock New Horizons as a Skilled Travel Consultant

1 day ago

Shimoga, Karnataka, India beBeeTravel Full time ₹ 43,20,000 - ₹ 57,60,000

Job Title: Travel Consultant

 

We are seeking a skilled and experienced travel professional to join our team as a Travel Consultant. As a vital member of our organization, you will play a crucial role in enhancing the travel experience of our clients.

 

Key Responsibilities:

  • Manage bookings for domestic and international flights, rail, and other travel arrangements.
  • Provide information on products and services, including visa requirements, foreign exchange, health regulations, and insurance options.
  • Handle refunds and cancellations of domestic and international air tickets.
  • Coordinate with clients to issue tickets with proper deal codes and utilize bonus miles and rewards programs.
  • Follow established communication scripts when handling different topics.
  • Co-ordinate with client-facing teams to ensure seamless customer service.
  • Assist with follow-up invoicing and recoveries.
  • Identify customer needs, clarify information, research issues, and provide solutions and alternatives. Additionally, provide relevant information, brochures, and publications to travelers.
  • Build sustainable relationships and engage customers by going above and beyond their expectations.

 

Competencies:

  • Effective communication skills and active listening.
  • Excellent knowledge of computer reservation systems, GDS systems, and e-traveling.
  • Ability to interact, communicate, and negotiate effectively.
  • Ability to multi-task, set priorities, and manage time effectively.
  • Sound knowledge of domestic and international travel trends.
  • Passionate interest in geography and strong domestic and international travel knowledge.
  • Ability to assimilate information and pay close attention to accuracy and detail.

 

Educational Qualification:

  • A graduate degree in travel and tourism is highly desirable.

 

Experience:

Total 3-5 years of relevant experience with a reputable travel management company.

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