
Chief Operating Officer
6 days ago
Role Overview
The Senior Operations Director will play a pivotal role in driving and overseeing the end-to-end operations of the organization. This includes streamlining processes, ensuring effective governance, and aligning business functions with the company's strategic objectives.
Main Responsibilities:
- Operations Management: Lead and monitor the overall operations, ensuring efficiency, compliance, and seamless execution.
- Process Excellence: Define, implement, and improve process flows to align with regulatory requirements and business goals.
- Transaction Monitoring: Evaluate and report on transactions, ensuring transparency, accuracy, and timely updates to senior management.
- Technology Oversight: Provide strategic direction and oversight for IT systems and processes to support business scalability and security.
- People & Culture: Oversee HR function including talent acquisition, performance management, and employee engagement.
- Financial Stewardship: Supervise Finance function to ensure sound financial management and accurate reporting.
- Risk & Governance: Provide oversight to the Audit function, ensuring strong internal controls and proactive risk management.
Candidate Profile
- 10+ years of experience in financial services, with significant exposure to ARC / NBFC / Banking operations.
- Strong understanding of regulatory frameworks governing financial services.
- Proven leadership skills with experience in managing cross-functional teams.
- Excellent analytical, reporting, and process management capabilities.
- Strong interpersonal and communication skills, with ability to work closely with senior leadership and external stakeholders.
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