
Senior Service Delivery Manager
1 day ago
Are you a strategic leader with a passion for service delivery and operational excellence?
- This leadership role requires an experienced professional to lead a team focused on ensuring the smooth operation of services across the organization.
The successful candidate will have a strong background in project management or operations management, with experience in developing and implementing strategies to drive service delivery and operational efficiency.
- Key Responsibilities:
- Lead and manage a team to ensure alignment with business objectives.
- Develop and implement strategies to improve service delivery and operational efficiency.
- Oversee project management activities and ensure timely delivery of projects.
- Foster a culture of continuous improvement and innovation within the team.
- Collaborate with cross-functional teams to drive business success.
- Monitor performance metrics and prepare reports for senior management.
Requirements:
- 9-12 years of experience in project management or operations management.
- Strong leadership and team management skills.
- Proficiency in project management software and tools.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and attention to detail.
- Knowledge of industry standards and best practices in service management.
Benefits: As a member of our team, you can expect a dynamic and challenging work environment that offers opportunities for growth and development. We are committed to providing our employees with the support and resources they need to succeed.
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