Quality Assurance Professional

Job Title: Quality Assurance Expert

About the Role

We are seeking a detail-obsessed and driven quality assurance professional to help uphold the highest standards of quality and reliability in our mobile franchise.

This is a fully remote position, offering a unique opportunity to work independently while collaborating with cross-functional teams.

The ideal candidate will be responsible for developing and executing tests on new features, tools, and game content to ensure they meet exacting standards.

Key Responsibilities:

• Ensure all software is functioning as intended with an exceptional level of detail and accuracy
• Create, maintain, and execute test plans and test cases across new and existing game content, tools, and platforms
• Document and track issues using bug tracking software from discovery through resolution
• Collaborate with developers, designers, artists, and product managers to identify potential quality risks early
• Reproduce and isolate complex issues to support engineering resolution efforts
• Generate clear and concise QA documentation, reports, and feedback summaries
• Identify gaps in test coverage and proactively suggest process improvements
• Own the quality of your assigned areas - functionality, usability, and player experience

LiveOps QA Responsibilities:

Ensure quality and stability of all live operations deliveries across mobile and web platforms.

Collaborate with Product, Monetization, and Config teams to understand testing requirements and priorities.

Test configured Live Events (before and after they go live), covering economy setups, asset triggers, segmentation logic, and campaign flows.

• Validate integrated assets & bundles in Unity across relevant branches
• Triaged live issues requiring dev fixes
• Release candidates (server/client/admin code)
• TOMBs and feature branches delivered from slot dev teams
• Monitor and test live issue resolutions, hotfixes, and deployment-ready changes
• Perform calendar-based validations, including weekends and holidays, as part of on-call support

Feature QA Responsibilities:

Ensure quality delivery of new features, enhancements, and integrations.

Participate in Feature Sprint Cycles and track progress via test planning and execution:

• Write and maintain Test Plans and Test Cases in Xray
• Execute tests across environments: Dev, Stage, Prod, Hotfix
• Validate feature branches and conduct bug research
• Log and triage bugs, including those from stakeholder feedback
• Own test cycles for P0/P1/P2 issues, QA sign-offs, and build readiness checks
• Support automation: build/extend test automation tools and scripts, contribute to admin tool validation & enhancements, optimize regression cycles with automated coverage tracking

Requirements

Must-Have Skills and Qualifications:

• 5+ years of professional QA experience in games or software testing
• Strong understanding of LiveOps processes, config validations, and content testing
• Proven ability to work independently in night shifts, staying highly responsive and accountable
• High attention to detail and the ability to spot inconsistencies quickly
• Hands-on experience with bug tracking (Jira) and test management tools
• Strong collaboration skills with cross-functional teams (Dev, Config, Product, Art)
• Experience with mobile or web-based games or apps

Nice-to-Have Skills and Qualifications:

• Experience testing F2P mobile or web-based games
• Familiarity with slot games or monetization-driven content
• Experience with Unity-based asset validation and bundle integration checks
• Exposure to automation tools or scripting for regression optimization

Why Join Us?

Be part of a global LiveOps team delivering content and features to millions of active players.

Work in close coordination with US counterparts for faster turnaround and high business impact.

Opportunity to own quality gates for high-priority, revenue-driving content.

Exposure to both feature and live content testing, enhancing end-to-end QA skillsets.

Shift Details

Education:

• Bachelor's degree in Computer Science or related field or equivalent relevant experience

Shift:

• Night Shift: 2.30 AM to 11.30 AM IST

Experience:

• 6+ years of professional game software testing experience required.
• Gaming domain experience is a must
• Expected to handle critical validations, live content checks, and stakeholder communication in real time.

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