
International Customer Service Specialist
13 hours ago
We are seeking a skilled and passionate Technical Support Expert to provide exceptional customer service and technical support to clients across the globe.
Key Responsibilities:
- Customer Interaction: Handle international customer calls efficiently and professionally, ensuring a positive experience for all clients.
- Troubleshooting: Troubleshoot issues and escalate complex problems when necessary, providing timely and effective solutions.
- Call Quality: Maintain high-quality call handling standards, adhering to protocols and procedures.
- Record Keeping: Accurately document interactions and maintain detailed records of client communication.
- Performance Metrics: Meet or exceed performance targets (KPIs) for customer satisfaction, call handling time, and resolution.
Requirements:
- Language Proficiency: Excellent English communication skills with no grammatical errors or miscommunications.
About This Opportunity
This role offers the chance to work in a dynamic environment, supporting customers worldwide. If you possess excellent communication skills and a passion for problem-solving, we encourage you to apply.
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