Director of Process Excellence

22 hours ago


Thoothukudi, Tamil Nadu, India beBeeOperational Full time ₹ 40,00,000 - ₹ 48,00,000
About This Role

As a seasoned operations leader, you will oversee the daily functioning of sales, warehouse, and telecalling departments. Your key responsibilities will include managing team leads across sales, warehouse, and telecalling functions.

This role requires a strategic thinker with hands-on problem-solving skills to design and implement growth strategies. You will optimize operational flows, from order management to last-mile delivery, while ensuring cost-effective operations.

  • You must have strong financial acumen and deep understanding of operational flows.
  • A proven ability to lead cross-functional teams is essential for this role.
  • This position demands an excellent communication and leadership abilities.

The ideal candidate should be a graduate or postgraduate from a Tier-1 college with strong background in operations and finance. Experience in managing cross-functional teams is highly desirable.

We are looking for individuals who can drive efficiency and growth, and collaborate with leadership on long-term growth plans.

Key Responsibilities:
  • Manage and mentor team leads including Sales Managers, Warehouse Managers, and Telecallers.
  • Design and implement growth strategies (e.g., cross-selling and upselling initiatives).
  • Optimize operational flows, from order management to last-mile delivery.
  • Monitor financial metrics and ensure cost-effective operations.
Requirements:
  • Strong financial acumen.
  • Deep understanding of operational flows.
  • Ability to drive efficiency and growth.


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