Transaction Banking Product Specialist
2 days ago
We are seeking a skilled Transaction Banking Product Specialist to join our team in Bangalore. This is an exciting opportunity for a motivated individual to contribute to the development and implementation of best practices that drive positive client experience and operational efficiency.
Main Responsibilities- Registration and verification of Transaction Banking products and services, including GCMS Plus, FOREX, Trade Manager, COMSUITE, MBCC (AS400), GPS & GPH.
- New customer onboarding setups and existing customer maintenance requests, such as account/user maintenance.
- Support and contribute to projects enhancing operational efficiency for administrative work and tasks within Transaction Banking.
- Daily operations with great attention to accuracy and detail, supporting the line manager.
- Liaise with internal and external stakeholders on a daily basis, ensuring high-quality customer experience and reducing process/documentary redundancies.
- Analyzing clients' perspectives and determining positive or negative behavior for opportunities to gain agreement.
- Applying questioning skills for in-depth analysis of attitudes, situations, problems, and priorities to determine optimum strategy.
- Identifying and managing transactional and operational risks, fostering collaborative working relationships across the organization.
- Sound knowledge of various products like Trade finance, Remittances, Bank Guarantees, and General Banking.
- Client Service Experience is required.
- Knowledge of Transaction banking products and services, including GCMS Plus, Forex, Trade Manager, and product platforms.
The successful candidate will have access to comprehensive training programs, competitive salary of ₹6,50,000 - ₹10,00,000 per annum, and opportunities for career growth and professional development in a dynamic and supportive environment.
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