Insurance Claims Manager

2 weeks ago


Mumbai Metropolitan Region, India GOODRICH MARITIME PVT. LTD Full time
Job Description

We are seeking an experienced Insurance Claims Manager to join our team at Goodrich Maritime Pvt. Ltd.

About the Role

This is a key position that requires strong leadership and management skills, with a focus on resolving complex insurance claims in a timely and efficient manner.

Key Responsibilities:
  • Claims Investigation and Resolution: Investigate and resolve insurance claims, ensuring that all necessary documentation is obtained and processed in accordance with company policies and procedures.
  • Customer Service: Provide exceptional customer service to claimants, ensuring that their needs are met and concerns are addressed in a professional and courteous manner.
  • Team Leadership: Lead and manage a team of claims professionals, providing guidance and support to ensure that they have the necessary resources and tools to perform their duties effectively.
  • Process Improvement: Continuously review and improve claims processes, identifying areas for improvement and implementing changes to increase efficiency and reduce costs.
Requirements:
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Minimum 5 years of experience in insurance claims management, preferably in a maritime or shipping industry context.
  • Strong leadership and management skills, with the ability to motivate and direct a team of claims professionals.
  • Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
Benefits:
  • Competitive Salary: $80,000 - $110,000 per annum, depending on experience.
  • Performance-Based Bonuses: Eligible for performance-based bonuses, up to 20% of annual salary.
  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, retirement plan, and paid time off.


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