Claims Handler
2 weeks ago
Gallagher is a global insurance brokerage that seeks to provide exceptional service to its customers. Our Service Center plays a crucial role in supporting various business divisions, ensuring quick turnaround in customer service, better market reach, and regulatory compliance.
Job SummaryWe are seeking a highly skilled Claims Handler to join our team in Mumbai. The successful candidate will be responsible for processing client figures, acknowledging and acting on client instructions, and ensuring the workflow system is up-to-date.
Key Responsibilities- Process client figures into our system in line with specified key performance indicators and contractual conditions
- Acknowledge and action client's instructions in a timely manner and communicate pertinent information as necessary
- Ensure the workflow system is kept up-to-date with correct dates and appropriate comments
- Understand the client's business and their requirements (operational and other)
- Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market
- Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management
- Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts
- Adheres to standard internal processes, policies and procedures, and other external regulatory requirements
- Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processing system
- Working knowledge of Computers (Technological efficient)
- 2 + years of Relevant Insurance / Reinsurance industry experience would be beneficial into Claims for General Insurance
- Freshers passed out from 2023-2024 year can apply
- Business Communication – Written & Verbal
- Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)
- Basic MS Office Skills (especially, Excel and Word)
- Any Graduate (Commerce - Preferred)
- Candidates with MBA and Finance qualifications please don't apply
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