Senior Associate

1 month ago

Mumbai Metropolitan Region, India Gallagher Full time

About Company:-


As a global insurance brokerage, Gallagher seeks to provide the best service to its customers. The Gallagher Service Center is a crucial component of our ability to provide industry-leading quality and customer service, helping our global teams serve our end customers better, meet regulatory requirements and improve speed to market.

We are ranked as the 4th largest insurance broking company, Headcount close to 6000 and growing, with a strong global business presence in insurance, risk management and consulting services with over 35,000 employees globally. Headquartered in the United States in Rolling Meadows, IL. At Gallagher, our top priority is to provide world class service to our customers globally, in a consistent manner.

The Gallagher Service Centre was established almost two decades ago and plays a key role in supporting various business divisions in Gallagher. We are present in five locations in India – Bangalore, Mumbai, Pune, Kolhapur and Shimoga. By adopting a fast and quality driven approach to support the field staff, at the GSC we ensure that our global teams achieve quick turnaround in customer service, better market reach and meet regulatory requirements.

Working at the GSC gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills, improve their knowledge and deliver tangible results.

At Gallagher, we want to empower you to make a difference, take control and make an impact. Gallagher believes that all persons are entitled to equality in our employment opportunities.


We are currently hiring for Trainee / Advisor / Senior Advisor - Claims Handler for Mumbai (Vikhroli) :-


Primary Role and Responsibilities: -


Trainee:-


  • Processing of Client figures into our system in line with specified key performance indicators and contractual conditions
  • Acknowledge and action client’s instructions in a timely manner and communicate pertinent information as necessary
  • Where applicable, ensure prompt chasing of accounts / claims due from clients or notify Account Manager (AM) / Client Service Advocate (CSA) to do the same
  • Ensure the workflow system is kept up to date with correct dates and appropriate comments
  • Understand the client’s business and their requirements (operational and other)
  • Receive and manage assigned clients cash calls instructions in a timely fashion to agree with the market
  • Is aware of unpaid items and status of collection for regular update and discussion with Clients and ensures problems are escalated to management
  • Engage with Bureau markets for agreement and Xchanging offices for agreement / signing of accounts
  • Adheres to standard internal processes, policies and procedures, and other external regulatory requirements
  • Compliance with legal requirements, industry regulations, organisational policies and Willis Re best practice and professional codes
  • Ensure internal, client and market correspondence are stored on E-filing and necessary documents attached to processing system


Knowledge:

  • Working knowledge of Computers (Technological efficient)
  • 2 + years of Relevant Insurance / Reinsurance industry experience would be beneficial into Claims for General Insurance.
  • Freshers passed out from 2023-2024 year can apply.


Skills:

  • Business Communication – Written & Verbal
  • Analytical skills (including but not limited to - Eye for detail, Interpretation of documents)
  • Basic MS Office Skills (especially, Excel and Word)


Qualification: -

  • Any Graduate (Commerce - Preferred).
  • Candidates with MBA and Finance qualifications please don't apply.


Interested Candidates can share their CV's to

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