
Senior Project Coordinator
1 day ago
We are seeking a highly skilled project manager to oversee the sales order lifecycle, ensuring seamless coordination, documentation, and communication with customers.
- Key Responsibilities:
- Order Management: Receive and process customer orders in our system, verify accuracy of pricing, delivery terms, product codes, taxes, and schedules, coordinate with production, planning, and inventory for timely execution.
- Documentation & Technical Submissions: Maintain organized documentation for orders, contracts, and dispatches, coordinate with design/engineering teams to collect and submit technical documents (e.g., drawings, datasheets, QAPs), track submission dates, approvals, and customer responses.
- Communication & Letter Drafting: Draft professional letters and emails for customer correspondence, clarifications, time extension requests, contract amendments, and follow-ups, ensure high standards in written communication—clear, concise, and grammatically correct, act as a communication link between clients and internal departments.
- Customer Coordination & Payment Follow-up: Communicate order status, delays, and delivery schedules to clients in both English and Hindi, follow up with customers for receivables and pending payments as per commercial terms, support the finance team with billing documentation and payment reconciliations.
- Dispatch & Delivery Coordination: Coordinate with stores/logistics for on-time dispatch, ensure accuracy and compliance in dispatch documents (invoices, packing list, e-way bills, etc.).
- Reporting: Maintain dashboards for open orders, document status, dispatch timelines, and receivables, share regular MIS reports with management.
The ideal candidate will possess excellent written and verbal communication skills, strong letter drafting skills, and the ability to speak in Hindi. Additionally, they should have experience with ERP systems and good proficiency in MS Excel/Word.
This role involves inter-departmental coordination, technical document submission, receivables follow-up, and formal correspondence. We offer a dynamic work environment and opportunities for growth and development.
Required Skills and Qualifications:
- Excellent written and verbal communication skills
- Strong letter drafting skills
- Ability to speak in Hindi
- Experience with ERP systems
- Good proficiency in MS Excel/Word
Benefits:
- Dynamic work environment
- Opportunities for growth and development
Others:
- Inter-departmental coordination
- Technical document submission
- Receivables follow-up
- Formal correspondence
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