
Technical Instrument Specialist
2 days ago
Role Overview
As a Field Service Engineer, you will play a vital role in the installation and set-up of high-temperature combustion analyzers for non-metallic elements.
Key Responsibilities:- Install and set up products, including high-temperature combustion analyzers for TOC-water and N-protein analysis.
- Provide technical consultation and support to customers, offering expert guidance on product usage and maintenance.
- Offer service and maintenance for products, as well as conduct technical customer training courses both online and offline.
- Manage contracts, encourage users to accept proposals, and maintain positive relationships with customers.
- Hold a degree or diploma in a scientific or relevant engineering subject or equivalent.
- Have a minimum of 2–3 years of experience in installing and setting up analytical instruments, preferably elemental analysers.
- Employ a structured and solution-oriented approach to problem-solving.
- Be able to work independently, be self-motivated, and possess strong customer and service orientation.
- Speak fluently in English and have experience working with CRM systems and MS Office applications.
- Hold a driving license and be willing to travel frequently, with flexible working hours.
- Be familiar with PC basics and have some understanding of hardware and software, as well as basic knowledge of chemistry.
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