Operational Excellence Manager

1 week ago


Kollam, Kerala, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

As a seasoned professional, you will be responsible for leading our operations and managing teams to achieve business objectives.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and client relationships.
  • Oversee the day-to-day operations of our contact center in US shift timings.
Required Skills and Qualifications:
  • At least 10 years of experience in BPO/BPM with 1+ year of managerial experience.
  • Any graduate or 4-year diploma in Business Management/Administration or equivalent.
  • Strong leadership, communication, and interpersonal skills.
  • International voice experience with outbound experience being an added advantage.
Benefits:
  • A dynamic work environment with opportunities for growth and development.
  • Competitive remuneration package commensurate with experience.

Our organization offers a stimulating work environment that fosters growth and development. As a valued member of our team, you will have access to cutting-edge resources and technologies, as well as ongoing training and support.


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