Front Office Coordinator

3 weeks ago


Tiruchi, Tamil Nadu, India Catapult Full time

Job Title: Front Office Admin

About the Role:

We are seeking a highly skilled and organized Front Office Admin to join our team at Catapult. As the first point of contact for our coworking space, you will play a crucial role in maintaining a welcoming and supportive environment for our members and visitors.

Key Responsibilities:

  • Greet and welcome members, clients, and visitors with a positive and helpful attitude.
  • Manage the front desk by answering calls, directing inquiries, and providing accurate information about our services and facilities.
  • Assist members with check-ins, bookings, and other needs related to their workspace.
  • Address member requests and concerns promptly, ensuring a high level of customer satisfaction.
  • Manage bookings for meeting rooms, event spaces, and other facilities.
  • Handle mail, courier services, and package deliveries for members.
  • Maintain records of visitor logs, member check-ins, and other administrative documentation.
  • Monitor the cleanliness and organization of the reception area, common areas, and meeting rooms.
  • Coordinate with the Facilities Manager to report any maintenance or operational issues.
  • Assist in setting up for events, workshops, and other community activities.
  • Provide information on membership plans, pricing, and availability to prospective clients.
  • Assist in member onboarding, including tours and orientation of new members.
  • Ensure adherence to security protocols, including managing visitor access and monitoring security systems.
  • Report any safety concerns to the Facilities Manager.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in using administrative software and systems.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

A competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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