Senior Cloud Support Specialist

5 days ago

Nagpur, Maharashtra, India beBeeCloud Full time ₹ 15,00,000 - ₹ 19,99,999

As a Cloud Support Professional, you will play a pivotal role in delivering exceptional customer experiences. You will collaborate closely with internal teams to ensure seamless support and effective communication.

The key responsibilities of this position include:

Primary Objectives
  • Develop and implement project plans, coordinating efforts with senior team members
  • Manage meetings, document interactions, and track follow-up actions
  • Deliver results-oriented project presentations and reports
  • Empower and motivate team members to achieve positive outcomes
  • Establish an agile work management environment and facilitate regular sprints
  • Set goals and priorities for team members, maintaining a healthy team dynamic

This role requires strong technical guidance skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment with multiple time zones. If you have experience leading techno-functional discussions with clients and possess knowledge of cloud concepts, we encourage you to apply.

Key Performance Indicators (KPIs):

  • Demonstrate clear thinking and action
  • Effectively communicate product/project functionality to internal/external audiences
  • Show adherence to process methodologies
  • Demonstrate proactivity and follow-through
  • Possess strong client-facing presentation skills

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