
Healthcare Telecalling Specialist
1 day ago
We are seeking an exceptional individual to fill a crucial role in our healthcare network. The successful candidate will be responsible for handling patient inquiries, appointments, and follow-ups via phone calls.
- Main Responsibilities:
- Provide accurate information about hospital services and doctors' availability.
- Maintain call records and update CRM/HMIS systems.
- Coordinate with front office and clinical teams for smooth patient experience.
- Ensure professional, empathetic, and courteous communication at all times.
- A graduate or undergraduate degree with excellent communication skills in Gujarati, Hindi, and English.
- Prior experience in hospital/healthcare telecalling is preferred but not mandatory.
- Basic computer proficiency in MS Office and HMIS/CRM systems.
- Strong interpersonal skills, patience, and ability to handle patients with care.
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Telecalling Opportunity
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