Technical Support Specialist
2 weeks ago
At ZETA, we are seeking a highly skilled Technical Support Specialist to join our growing team. As a key member of our technical support team, you will be responsible for providing exceptional technical assistance to our customers and internal teams, ensuring the seamless installation, configuration, and operation of our products in the SaaS offering.
The ideal candidate will possess strong problem-solving and analytical skills, with the ability to work independently and as part of a team in a fast-paced environment. You will be responsible for configuring and maintaining our products for customers, providing technical support via phone, email, and other communication channels, troubleshooting and resolving technical issues, and working closely with internal teams to investigate and resolve complex technical issues.
In this role, you will also have the opportunity to identify and escalate product defects and enhancement requests to the appropriate teams, create and maintain technical documentation, including knowledge base articles and user guides, and participate in on-call rotations to provide 24/7 support to customers.
To be successful in this role, you will require a Bachelor's degree in Computer Science, Electronics Engineering, or a related field, with 2-4 years of experience in technical support or software implementation, preferably in a customer-facing role. Strong written and verbal communication skills, experience with Linux operating systems and command line interface, and knowledge of scripting languages such as Python, JavaScript, Bash, or Perl are highly desirable.
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India BiteSpeed Full timeJob DescriptionWe're seeking an experienced Technical Support Specialist to provide top-notch support to our growing customer base. As a Technical Support Specialist, you'll be responsible for handling customer inquiries via live chat, phone, and Google Meet, ensuring seamless product activation and resolution of technical issues. Your excellent...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Amazon Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our Hardware Computing team. As a Technical Support Specialist, you will be responsible for executing test case instructions and reporting discrepancies in the execution of automated regressions.
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Limited Full timeJob DescriptionThe role of a Technical Support Specialist at NTT DATA Global Delivery Services Limited involves providing expert-level assistance to users in resolving complex technical issues related to hardware, software, networks, and peripherals. This position requires strong analytical skills, attention to detail, and effective communication to ensure...
-
Technical Support Specialist
4 days ago
Bengaluru, Karnataka, India Anthology Inc Full timeAbout the RoleWe are looking for a talented Technical Support Specialist to join our team at Anthology Inc. As a Technical Support Specialist, you will provide technical assistance and support to our customers, ensuring that their needs are met and their issues are resolved efficiently.Main Responsibilities:- Providing Level 1 product support to customer...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Amazon Full timeThe Perfect Order Experience (POE) Team at Amazon is looking for a highly skilled Technical Support Specialist to join their team. As a Technical Support Specialist, you will be responsible for providing technical support to customers and resolving complex production software issues across multiple products and services.The ideal candidate will have...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Synoris Information Systems Pvt Ltd Full time**Job Summary**We are seeking an experienced Technical Support Specialist to join our team in Bangalore. As a Technical Support Specialist, you will provide technical support to our clients and internal stakeholders, troubleshooting and resolving complex technical issues.**Key Responsibilities**Provide technical support to clients and internal stakeholders...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Limited Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at NTT DATA Global Delivery Services Limited. As a Technical Support Specialist, you will be responsible for providing technical guidance and support to our clients.Key ResponsibilitiesProvide L1/1.5 technical guidance in activities associated with identification,...
-
Technical Support Specialist
7 days ago
Bengaluru, Karnataka, India NTT DATA Full time**Job Overview**NTT DATA is seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing Level 2 technical support to customers through various communication channels.
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Zyoin Group Full timeZyoin Group is seeking an exceptional Technical Support Specialist to join our team. In this role, you will be responsible for providing expert technical support to our customers, ensuring their products and services run smoothly and efficiently.Key ResponsibilitiesThe Technical Support Specialist will:Provide technical support for Pramana's products and...
-
Technical Support Specialist
14 hours ago
Bengaluru, Karnataka, India Zyoin Group Full timeAbout the Role">We are looking for a talented Technical Support Specialist to join our team at the Zyoin Group. As a technical support specialist, you will provide high-quality technical support for our products and services, diagnose and resolve product issues, and collaborate with our development team to ensure product stability.">Your responsibilities...
-
Technical Support Specialist
5 days ago
Bengaluru, Karnataka, India Amazon Full timeJob OverviewWe are seeking an experienced Technical Support Specialist to join our team. In this role, you will be responsible for troubleshooting and resolving technical issues related to our transportation financial systems.
-
Technical Support Specialist
4 days ago
Bengaluru, Karnataka, India Clints Solutions LLP Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to join our international team at Clints Solutions LLP. This role involves providing expert technical assistance to customers worldwide via various communication channels.
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India The Growthhive Full timeWe are looking for a talented Technical Support Specialist to handle customer inquiries and resolve technical issues related to Enphase products. If you have excellent problem-solving skills and a passion for delivering outstanding customer service, we want to hear from you!
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Amazon Full time**Role Overview**We are seeking a Technical Support Specialist with experience in software engineering support or an equivalent role to join our team. As a key member of our Support Engineering team, you will be responsible for working with multiple products and platforms, including engineering development support, customer support self-service, and business...
-
Technical Support Specialist
11 hours ago
Bengaluru, Karnataka, India Diversified Full timeJob Title: Technical Support SpecialistDescription:At Diversified, we are seeking a skilled Technical Support Specialist to join our team. As the primary point of contact for clients, you will be responsible for providing exceptional support and resolving technical issues in a timely manner.Key Responsibilities:Receive and track service requests from clients...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Luxoft Full timeJob DescriptionWe are looking for a talented Technical Support Specialist to join our team. The successful candidate will possess a strong understanding of systems, applications, and troubleshooting methodologies.The role involves diagnosing and resolving complex hardware, software, and network issues escalated from Level 1 support.Maintain accurate records...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India Microsoft Full timeAbout the RoleAs a Technical Support Specialist at Microsoft, you will be part of the Customer Experience & Success (CE&S) organization, responsible for delivering exceptional customer support experiences. The team is empowered by Microsoft's AI technology to help resolve customer issues quickly and securely.This role involves troubleshooting and solving...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India ABB Full timeAbout the RoleWe are seeking a skilled Sales Support Specialist to join our team in the Measurement & Analytics division. As a key member of our sales organization, you will be responsible for supporting customers and internal stakeholders during the proposal process.This is an excellent opportunity to showcase your technical expertise and provide solutions...
-
Technical Support Specialist
2 weeks ago
Bengaluru, Karnataka, India Mphasis Full timeWe are looking for a highly motivated and detail-oriented Technical Support Specialist to join our team. In this role, you will provide technical support to customers via various channels, troubleshoot issues, and collaborate with internal teams to resolve complex technical problems.Key Responsibilities:Provide technical support to customers via phone,...
-
Technical Support Specialist
1 week ago
Bengaluru, Karnataka, India AMD Full timeJob DescriptionThe Role:We are seeking an exceptional Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the primary point of contact for assigned customers, providing technical expertise and guidance on AMD hardware and software solutions.The Ideal Candidate:To be successful in this role, you should possess strong...