Customer Experience Specialist

6 days ago


Kurnool, Andhra Pradesh, India beBeeSupport Full time ₹ 6,36,060 - ₹ 12,72,120
Job Overview

A customer care professional plays a vital role in delivering exceptional service and support to customers.

Key Responsibilities:
  • Answer incoming calls from healthcare plan members and respond to their inquiries
  • Resolve member issues through verbal and written communication
  • Understand the coverage and healthcare requirements by interacting with members on the phone
Requirements:
  • Minimum 1 year of customer-facing experience
  • Ability to read, write, and converse proficiently in US English
  • Computer literacy

Our team is committed to supporting your career growth and development. You can expect to receive training and coaching to help you succeed in your role, as well as opportunities for professional development and advancement.

As a customer care professional, you will be part of a collaborative team who are guided by shared values. You will have access to resources that support your career growth, including individualized coaching and comprehensive benefits.



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