Digital Transformation Specialist

4 weeks ago


Chennai, Tamil Nadu, India TaskUs Full time
About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies.

We help our clients represent, protect and grow their brands by leveraging a cloud-based infrastructure.

Salary and Benefits

The estimated annual salary for this role is $120,000-$150,000.

TaskUs offers competitive industry salaries and comprehensive benefits packages to its employees.

Job Description

This position involves translating high-level business requirements into functional specifications for the IT organization.

You will serve as a liaison between the business community and the IT organization to provide technical solutions that meet user needs.

  1. Translate high-level business requirements into functional specifications for the IT organization.
  2. Serve as a liaison between the business community and the IT organization to provide technical solutions.
  3. Collaborate with business partners to ensure technology outcomes align with the overall business strategy.
  4. Perform investigation, evaluation, and documentation of system design findings.
  5. Assure that users understand business system functions.
Required Skills and Qualifications

To be successful in this role, you should have:

  • 7+ years of relevant experience in ServiceNow platform capabilities and modules.
  • Familiarity with IT Service Management (ITSM) and ITIL principles.
  • Strong understanding of system design and ability to analyze complex business processes.
  • Ability to work with multiple business systems and collaborate with stakeholders at all levels.
Becoming Part of TaskUs

We welcome applicants of different backgrounds, demographics, and circumstances.

At TaskUs, we prioritize employee well-being and offer a comprehensive benefits package.



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