
Expert Learning Management System Professional
4 days ago
We are seeking an experienced Learning Management System (LMS) administrator to join our team.
This role will be responsible for the end-to-end management of learning content within our LMS platform. Key responsibilities include:
- Course Publishing and Content Management:
- Configure and publish learning courses, curricula, and learning paths within our LMS.
- Ensure proper course categorization, tagging, and metadata for optimal searchability and reporting.
- Manage course enrollment processes, prerequisites, and completion requirements.
- Coordinate SCORM, xAPI, and other content package uploads and testing.
- Maintain course catalogs and ensure content accuracy and currency.
- Troubleshoot technical issues related to course functionality and user access.
Quality Assurance:
- Conduct quality assurance of content assets that are requested to load in the LMS.
- Ensure quality standards are adhered to.
Learning Administration:
- Administer user accounts, roles, and permissions within our platform.
- Monitor learner progress and completion rates across all courses and programs.
- Generate and analyze learning analytics reports to track engagement and effectiveness.
- Manage compliance training requirements and automated notifications.
- Support learners with technical issues and platform navigation.
- Coordinate with IT and vendor support for system maintenance and updates.
- Maintain learning records and ensure data integrity within the system.
Strategic Learning Support:
- Collaborate with learning and development teams to align LMS capabilities with organizational learning objectives.
- Provide recommendations for platform optimization and feature utilization.
- Support the evaluation and implementation of new learning technologies and integrations.
- Assist in developing learning governance policies and standard operating procedures.
- Participate in vendor meetings and platform upgrade planning.
Required Qualifications:
Bachelor's degree.
2+ years of experience with Learning Management Systems, preferably Cornerstone OnDemand.
2+ years of project management experience, preferably in learning and development contexts.
Experience with e-learning content development and SCORM standards.
Technical Skills:
- Proficiency in platform administration and configuration.
- Understanding of learning standards (SCORM, xAPI/Tin Can, AICC).
- Experience with content authoring tools (Articulate Storyline, Adobe Captivate, or similar).
- Strong analytical skills with experience in learning analytics and reporting.
- Familiarity with HTML, CSS, and basic web technologies.
- Project management software proficiency (Smartsheets, MS Project, Asana, Trello, or similar).
Core Competencies:
- Strong project management and organizational skills.
- Excellent communication and stakeholder management abilities.
- Problem-solving mindset with attention to detail.
- Ability to work independently and manage multiple concurrent projects.
- Customer service orientation with focus on learner experience.
- Change management and process improvement capabilities.
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