
Accounts Recovery Specialist
1 day ago
We are seeking a highly skilled and experienced professional to join our team as an Accounts Recovery Specialist. In this role, you will be responsible for managing all aspects of collections processes for allocated portfolios, ensuring timely resolution, normalization, and absolute recovery.
The ideal candidate will have a strong background in credit card knowledge, excellent analytical skills, and the ability to work effectively with vendors and internal stakeholders. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply.
Key Responsibilities:
- Manage all collections processes for allocated portfolios, ensuring timely resolution, normalization, and absolute recovery.
- Conduct ongoing reviews to drive performance on business targets through an extended team of field executives and callers.
- Formulate tactical short-term incentive plans for NFTEs to increase productivity and drive DRR.
- Evaluate and improve process hygiene at aligned agencies.
Requirements:
To succeed in this role, you will need:
- A postgraduate or graduate degree in any discipline.
- Credit card knowledge along with good understanding of Collection Processes.
- Strong analytical ability, stakeholder management, problem-solving, result orientation, and process orientation skills.
Benefits:
We offer a range of benefits to support your career development and well-being, including:
- A comprehensive learning and development framework to support your growth.
- Inclusive health benefits for all employees, including medical insurance, personal accidental cover, group term life insurance, and annual health check-ups.
- A dynamic, inclusive, and diverse team culture that values equality and respect.
Why Choose Us?
We are committed to building a workplace where everyone can thrive and create a better future for all. Our values include equality, respect, and inclusivity, and we welcome applications from talented individuals who share these values.
We look forward to receiving your application
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