Comprehensive Tax Systems Service Specialist

1 week ago

Hyderabad Secunderabad Telangana Delhi, India beBeeEngineer Full time ₹ 7,00,000 - ₹ 12,00,000
Job Description:

The Service Engineer will be responsible for providing comprehensive production support to ensure seamless operations across multiple jurisdictions.

Key Responsibilities:
  • Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
  • Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)
  • Ensure accuracy of tax rates, exemptions, and tax determinations
  • Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
  • Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
  • Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
  • Provide timely solutions to users and document resolution steps and knowledge base articles

Technical Skills:

  • Proficiency in SQL and data analysis
  • Experience troubleshooting API integrations and data feeds
  • Understanding of tax compliance reporting requirements
  • Familiarity with SOX audit requirements for tax processes
  • Experience with FBDI & ADFdi for data imports and updates

Operational Requirements:

  • Utilize Vertex Support Website for issue resolution
  • Access Vertex Knowledge Base, Release Notes, and Patches
  • Follow up on issue resolutions and track service requests
  • Test tax rate updates and system upgrades
  • Coordinate regression testing for ERP and Vertex quarterly updates

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