Staff Augmentation Specialist

5 days ago


Vadodara, Gujarat, India Magnit Full time
About the Role

The Client Services Consultant will be responsible for delivering Magnit's MSP services efficiently to our clients. Located remotely in Poland, the CSC will support staff augmentation processes, requisitions, and manage staffing agency partners globally within the current client support structure.

Key Responsibilities:

  • Supervise a team of 5-7, directing them in best practices and issue resolution.
  • Be a subject matter expert in day-to-day functions and payroll best practices.
  • Supervise and coordinate with Sr. Leadership on CPO analyst team day-to-day functions, providing guidance and support for accurate payroll processing.
  • Leverage subject matter expertise to provide first-level CPO Team support in payroll-related items and Magnit best practices.
  • Provide guidance and training on updating records as requested by clients, employees, or client services.
  • Perform ad-hoc reporting using Ceridian and Micro Strategy.
  • Oversee and audit data entry into payroll and VMS systems, training staff as needed.
  • Assist with and lead special projects, collecting user requirements for system enhancements and solutions.
  • Manage and provide ongoing research, resolution, and product support to the CPO Team.
  • Provide mentorship and support to the team, leveraging experience and available Magnit resources.


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