India Call Centre Sales Professional
3 weeks ago
India Call Centre Sales Professional Job Description
Gurgaon, Haryana, India
Job Profile:
- Consistently exceed customer satisfaction and retention targets.
- Engage with customers through outbound and inbound calls to promote products and services.
- Identify customer needs and provide personalized solutions to drive sales growth.
- Utilize advanced communication skills to resolve customer complaints and concerns.
- Maintain accurate records of customer interactions and sales performance in Excel and CRM systems.
Key Responsibilities:
- Deliver exceptional customer service through clear and concise communication.
- Meet or exceed daily sales targets by effectively utilizing sales skills and product knowledge.
- Collaborate with clinical and field teams to ensure seamless customer experience.
- Stay up-to-date with product knowledge and sales strategies to drive sales growth.
Qualifications:
- Bachelor's degree in a relevant field.
- Excellent communication and interpersonal skills.
- Proficiency in using computer programs and MS Office.
- Proven sales experience with a strong track record of meeting sales targets.
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