Technical Project Consultant for Global Service Operations

2 weeks ago


Bengaluru, Karnataka, India SAP Full time

SAP is a leading provider of enterprise software solutions, empowering businesses to innovate and grow sustainably.

We are seeking a skilled Technical Project Consultant to join our team in Bangalore, India. The successful candidate will be responsible for driving continuous improvement in the area of ECS architecture, delivery, and tools enhancement.

Key Responsibilities:

  • Drive global or regional initiatives to improve service operations management
  • Collaborate with cross-functional teams to identify process inefficiencies and implement change management
  • Analyze complex technical issues and develop effective solutions

Requirements:

  • 8-10 years of experience in IT project management, support, escalation management, and process improvement
  • Strong understanding of ITIL/ITSM processes, solution design, and database/file system replication
  • Excellent analytical and problem-solving skills, with experience in root cause analysis

Benefits:

  • Competitive salary: ₹15,00,000 - ₹25,00,000 per annum
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment

About SAP:

SAP is committed to creating a better world by enabling its customers to run better. With over 400,000 customers worldwide, we provide end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We win with inclusion:

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.



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