Workday Support Specialist

3 days ago

Dombivli, Maharashtra, India beBeeWorkday Full time ₹ 90,00,000 - ₹ 1,50,00,000
Job Title

We are seeking an experienced Workday Support Specialist to provide functional and technical support for our clients' Workday platform.

This role involves managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

  • Key Responsibilities:
  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.
Requirements
  • The ideal candidate will have 3+ years' experience working with Workday in a support or consulting capacity, strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking), and experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields is also required.
  • The candidate should possess strong analytical and troubleshooting skills with a customer service mindset and excellent communication skills to work effectively with remote teams.
What We Offer
  • A collaborative and supportive virtual team environment.
  • Exposure to diverse Workday modules and projects.
  • 100% remote role servicing a leading organization.
  • Opportunity to influence ongoing enhancements and transformation initiatives.

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