Technical Solutions Specialist

2 days ago

Ajmer, Rajasthan, India beBeeSenior Full time ₹ 90,00,000 - ₹ 1,20,00,000

We are seeking a highly skilled and detail-oriented Senior Technical Specialist to support the implementation and ongoing maintenance of our Zuora platform.

The ideal candidate will have a strong foundation in SQL and Python, technical expertise in at least two of the three core Zuora applications, and experience in subscription-based systems.

Key Responsibilities:

  • Platform Implementation: Assist in the design, configuration, and deployment of Zuora Billing, Revenue, and CPQ modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
  • Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
  • Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
  • Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with ASC 606 and other revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
  • Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.
  • Compliance & Security: Ensure the Zuora platform complies with industry regulations, company policies, and security protocols.

Required Skills and Qualifications:

  • 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
  • Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of Zuora configurations, workflows, and APIs.
  • Prior development experience with Salesforce is a plus.
  • Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems.
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

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