International Client Engagement Professional

4 days ago

Amrāvati, Maharashtra, India beBeeRelationship Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title: Global Relationship Manager

About the Role:

As a key member of our global team, you will play a crucial role in building and maintaining strong client relationships across international markets.

Key Responsibilities:

  • Develop and maintain a comprehensive global client database with accurate contact information and engagement history.
  • Coordinate and confirm appointments, meetings, and industry visits for leadership during international trips.
  • Serve as the primary point of contact for international clients before and after meetings.
  • Ensure seamless preparation of meeting materials, agendas, and presentations.
  • Collaborate with internal teams to support leadership in client-facing interactions.
  • Track and monitor client communications, follow-ups, and next steps.
  • Provide post-visit reports summarizing client feedback, opportunities, and pending actions.
  • Support event participation, conferences, and networking opportunities abroad.

Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or International Relations.
  • 3–6 years of experience in client engagement, account management, or executive coordination.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and presentation).
  • Comfortable working across different time zones and cultures.
  • Ability to multitask and manage multiple client interactions simultaneously.
  • Experience with CRM tools, scheduling platforms, and project management software.
  • Flexibility to travel internationally when required.

KPIs:

  1. Appointment & Meeting Coordination
    • Number of confirmed client/partner appointments per month/visit.
    • % of scheduled meetings that are successfully conducted.
  2. Client Engagement
    • Client response rate to outreach and follow-up (target %).
    • Client satisfaction score/feedback post-meetings.
  3. Follow-up & Relationship Management
    • % of meetings followed up within 48 hours.
    • Number of repeat engagements/continued discussions with clients.
  4. Operational Efficiency
    • Accuracy of client database and appointment calendar.
    • On-time preparation of agendas, briefs, and reports.
  5. Reporting & Insights
    • Quality and timeliness of post-visit engagement reports.
    • Number of new insights or opportunities identified through client interactions.

What We Offer:

  • Opportunity to contribute to global business growth initiatives.
  • Exposure to international markets, clients, and industry leaders.
  • Competitive salary + performance incentives linked to KPI achievement.
  • Chance to develop skills and expertise in a dynamic global environment.

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